Monday, December 14, 2009

Help!: Case Studies in Health Communication

Public affairs and public relations practitioners, I need your help! I'm increasingly interested in health care communications. When I worked for the American Cancer Society, I was always so eager to communicate the new trends in research and try to understand how the information impacted the public and legislation. We are on the cutting edge of new biomedical technologies and exciting breakthroughs in research. I just want to be a part of communicating that message, amid the debates and excitement.

So, health PR professionals, where do you go for the best practices of your industry? Who do you look to in order to get best information about how to accurately get out your message? I'd love to know!

Monday, December 7, 2009

Love Changes Everything: Starbucks' LOVE Project

Chances are, you live by a Starbucks. If you're anything like me, you pass 3 coffee locations on the way to work, and they probably have a green logo. Starbucks is a household name for those of us who love to consume "legally addictive stimulants" (a.k.a. a grande, triple shot, non-fat, sugar-free, vanilla latte).

Their stature as one of the premier coffeehouses allows them to take a socially responsible stand like no other. Starbucks publishes a yearly global responsibility report and has done so longer than many companies have thought of ways to give back on a larger scale. When Starbucks joined forces with (Product) RED in Oct. 2008, it seems that buzz has continued to grow about their contributions to the community.

Then, the company started talking about LOVE. Starbucks isn't a stranger to creating music, as they do so through their Hear Music initiative. But, instead of selling albums of award-winning singers and songwriters for their own profit, they sold a CD to donate proceeds to (Product) RED and The Global Fund. And they invited their customers to join in the effort.

Coinciding with World Aids Day this year, Starbucks asked their loyal customers to help fight AIDS with their voices. People were encouraged to sing the Beatles' hit song "All You Need is Love" and join the song around the world. They tweeted about the effort beforehand and publicized through their Facebook page. Followers could also track the map of all the other LOVE entries.

Alright , PR practitioners, I have to ask the question: Is this marketing or PR? The lines right now in the industry are becoming so blurred. On the subject of Starbucks and (Product) RED, how successful was the LOVE campaign? Were you aware of the initiative or did you pass it by during your morning tall americano run?